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auto_awesome Welcome

Run a frictionless counter.
Get paid before the order is even fired.

This is your end-to-end playbook — six chapters that take you from QR setup to payouts in under thirty minutes.

You're on the Regular guide — everything you need to take payments with the Quro bill-scan QR card. Tap Premium for POS, Tables, and Menu Management.

Chapter 01 · Foundation

Welcome to Quro

One card. One photo. Done. Quro replaces the terminal and the bill folder with a single printed QR card your customer scans, photographs their bill against, and pays — start to finish in under thirty seconds.

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No terminal needed

The customer's phone is the terminal. No PIN pad, no swipe, no per-device subscription.

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~30 second checkout

Scan, snap, pay. Faster than running a card. Faster than splitting cash.

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Stripe-backed payouts

Funds settle straight into your Stripe account on your normal Stripe schedule. No new bank, no reconciliation chore.

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Higher tips, by default

On-screen tip prompts typically lift gratuity 18–24% over verbal asks.

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Your one tool
On the Regular plan there's exactly one thing to learn: the QR card workflow. The next five chapters walk you through printing it, handing it out, recovering it for reuse, and reading what landed.
Chapter 02 · The card

Your QR card — print, hand, recover

Each Quro card is a small printed badge that encodes a private link tied to your business. Hand one out with the bill, take it back when the customer's done, give it to the next table. Built to be reused all night.

FRONT
SCAN TO PAY YOUR BILL
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  1. Scan with your phone camera
  2. Photograph your bill — keep the government QR code and the total amount in frame
  3. Tap, tip, pay. Done.
Powered by Quro · quro.ca
BACK
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Thanks for saving us all time

When you're done, please hand this card back to your server.
Your speed lets the next guest pay just as fast.

— Quro
1
Print the cards
Open My QR in the sidebar, pick a size, download the PDF. Three sizes ship: business card, countertop sign, wall poster. Print at home on regular paper, then laminate or sleeve the small ones for daily handling.
2
Hand a card out with the bill
When the customer asks for the cheque, drop a printed Quro card on the tray with their bill. That single gesture replaces the entire "fetch the terminal, run it, void it, retry" loop.
3
Customer pays in ~30 seconds
They scan, photograph the bill, confirm the total, add a tip, pay through Stripe. You see it land live on the My QR → Completed payments tab and (if wired) by SMS + email.
4
Take the card back. Give it to the next table.
The card is reusable forever — every scan uses the same private token. Just collect them, wipe down, rotate. A 10-card stack at the host stand is enough for most dinner services.
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Lost a card? Email support.
If a card walks away with a guest or gets stolen, email joseph.picard@picardbuilds.ca. We rotate your QR token within the hour — every previously-printed card stops working instantly, and you reprint fresh from My QR. Only Quro admins can rotate, so no one can lock you out of your own cards.
Chapter 03 · The flow

What happens when they scan

From the customer's side, paying with Quro is shorter than ordering an Uber. Here's exactly what they see.

1
Camera opens to your bill-scan page
No app to download. The QR opens straight to a mobile-optimized page branded with your business name.
2
They photograph the bill
One photo. The Revenu Québec QR code on the bottom of the bill must be in frame, along with the total amount. Quro reads the QR for a high-confidence total, with the printed total as a fallback.
3
They confirm the amount
Quro always shows a confirmation screen — even when the QR scrape is 100% certain. This is the human checkpoint that protects against a misread; we never auto-pay.
4
Stripe checkout with optional tip
Stripe-hosted page. Apple Pay / Google Pay / cards. Tip presented up front. Authorize. Done.
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If the photo isn't readable

The customer falls through to a manual amount-entry screen with the same Stripe checkout at the end. The flow always finishes in a payment, never a dead end.

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You get notified

Every successful payment fires an SMS and/or email to you within seconds, plus appears live in My QR → Completed payments.

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Coach the photo, not the bill
"Centered, bright, both QR + total visible" is your only instruction for the photo step. Once a customer's done it once, they nail it every time after.
Chapter 01 · Premium

Three tools that scale you up

Regular Quro gets one card and one flow — the right answer for most small operators. Premium adds a full in-house point-of-sale, per-table QR routing, and live menu management for full-service rooms where the bill-scan card alone isn't the whole story.

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POS Quick Charge

Tap an amount, press Charge. Customer scans the on-screen QR and pays. Faster than any terminal you've used.

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Tables & per-table QR

Unique QR per table. Payments land in your queue already tagged with the right table — floor staff knows exactly which check is closed.

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Menu Management

Photos, categories, promos, out-of-stock toggles. Customers browse and order without flagging a server.

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Premium is invite-only during the pilot
If your account is on Premium, the POS / Tables / Menu Management / Live Queue entries appear in your sidebar automatically. If not, your account stays on the bill-scan card flow — see the Regular guide for that side.
Chapter 02 · POS

POS Quick Charge

The fastest way to charge a customer at the counter. Type the amount, generate a one-shot QR, customer scans, pays. No card present, no PIN, no terminal hardware.

1
Punch the amount
Big keypad on the POS page. Type a number, hit Charge. Or browse your saved menu items and tap to add.
2
Show the QR
A single-use QR fills the screen. Turn the screen toward the customer.
3
They scan and pay
Stripe checkout opens on their phone. Tip prompt up front. Apple Pay / Google Pay / cards.
4
Dashboard updates live
The POS screen flips to a green checkmark the instant the webhook lands. No second device, no manual confirmation.
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POS vs the bill-scan card
Bill-scan card: full-service tables, customer already has a printed bill. POS Quick Charge: counter service, food truck, retail. POS is faster but needs a screen facing the customer.
Open POS Quick Charge arrow_right_alt
Chapter 03 · Setup

Tables & per-table QR

Each table gets its own QR. When a customer scans, the payment lands on your dashboard already tagged with the right table — floor staff knows exactly which check is closed without a single radio call.

1
Add your tables
From the sidebar, open Tables & Locations and add a row per table, patio chair, bar stool, booth — whatever your floor plan calls for. Use clear labels: "Patio 3", "Bar 7", "Booth A".
2
Print the per-table QR
Each row has a download button for its unique QR. Same three sizes as the master card. Print, laminate, mount on the napkin holder or under acrylic.
3
Customer scans → table-aware checkout
Server takes the order in the kitchen; customer scans the table QR to pay. Both halves of the transaction reference the same table ID.
4
Dashboard shows live table state
Idle / active KPI cards with last-paid timestamps. Watch your turnover rate in real time. Tips and splits auto-attribute to the right server's section.
A Can I move QRs between tables? expand_more
Avoid it. The QR encodes a stable table ID; swapping stickers misroutes payments on your dashboard. If you reconfigure the room, regenerate the QRs.
B What about counter / takeout orders? expand_more
Create a single "Counter" or "Pickup" table. Counter payments get tagged with that label so you can still slice analytics by service mode.
Open Tables & Locations arrow_right_alt
Chapter 05 · Kitchen

Live order queue

The kitchen-side view. Every paid order from POS or a table QR drops into the queue with a live MM:SS timer. Four states, four tap targets — that's the whole kitchen UI.

1
New → Preparing
Payment lands. Order appears in New. Kitchen taps once to move it to Preparing; the prep timer starts.
2
Preparing → Ready
When the plate's up, tap Ready. Timer turns green under 5 min, amber 5–10, red past 10. That's your SLA at a glance.
3
Ready → Done
Server taps Done when the plate hits the table. Ticket archives. Analytics records the full prep time.
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KDS without the KDS hardware
No dedicated kitchen display system needed. Pin Live Order Queue on a cheap tablet near the pass. Tap targets are large; the screen reads clearly from six feet away.
Open Live Order Queue arrow_right_alt
Chapter 04 · Insights

Analytics that matter

The dashboard tracks every payment that came through your bill-scan QR — gross sales, tips, average ticket, and what hours your traffic peaks.

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Gross + net

Total received and net after Stripe fees. Day, week, month, custom ranges.

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Tip uplift

Average tip % and tip-bearing share of tickets. Watch what default presets do to your average.

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When you got paid

Hour-by-hour heat. Confirms whether the dinner rush is when you think it is.

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Average ticket

AOV trended over time. If AOV is dropping while volume is rising, you're a volume business — bundle to push tickets up.

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AI Insight Report
Click Generate Insight Report on the chart panel for a plain-English readout: peak hours, top movers, anomalies, and one specific recommendation for tomorrow. Best used at end-of-week debriefs.
Open Analytics Dashboard arrow_right_alt
Chapter 05 · Setup

Settings & notifications

One screen. The defaults are sane — change only what matters for how you operate.

1
Notifications
Pick SMS, email, or both. Every successful payment notifies you within seconds. Set your preferred language for the message body (English or French).
2
Public directory listing
Off by default. Toggle on to appear in the Quro public merchant directory at quro.ca — customers landing there without a card can pick you and pay. Toggle off any time to disappear from the list.
3
Subscription
Quro is $49 CAD/month, billed by Stripe. Manage billing through the Stripe portal — receipts, payment method, cancel any time.
4
Stripe Connect status
See whether your Stripe account is ready to charge. If something's off, the dashboard tells you exactly which step needs to finish.
Open Settings arrow_right_alt
Chapter 06 · Practice run

Test it before opening day.

Walk through the whole flow yourself once, with Stripe's test card numbers. Five minutes; you'll know exactly what your customers see.

Practice mode · no real money moves
1
Open My QR → Try as customer
From your dashboard sidebar, hit My QR, then click Try as customer. A fresh tab opens as if you'd just scanned your own card.
2
Take a photo (or use demo mode)
Snap any receipt, or — if demo mode is on — the page mocks the total at $75 and skips the photo step. You'll land on the confirm screen either way.
3
Pay with a test card
Tap any card below to copy the number. Use any future expiry, any 3-digit CVC, any postal code.
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Four test cards. Tap to copy the number.

For all four → use any future expiry (e.g. 12/30), any 3-digit CVC, any postal code.

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Staff training in 60 seconds
Open the dashboard on the front-of-house screen. Run three back-to-back practice payments with the Success card, then one each with Declined and Bank challenge. Staff will instinctively recognise the green flash + ding for "settled" and silence for "still owing." That's the entire training.
Still stuck?

Talk to a human.

Onboarding specialists answer in under an hour during business hours.

mail Email support
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For curiosity
See what your customers see
Open the customer-facing scan-to-pay overview — same product, their angle.
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Ready to operate
Your dashboard link is in your inbox
Use the dashboard URL we sent in your welcome email to sign in.